All bookings require a 50% non-refundable booking fee to secure the appointment, which will be deducted from the final bill.
If you need to cancel, adjust or move your appointment, please allow 48 hours notice otherwise your deposit will be kept to cover costs and you will lose your booking fee.
Full payment will be taken for appointments cancelled on the day and for those unattended. Regretfully, late arrival for your appointment will constitute a reduced service or treatment time.
The management reserve the right to use their discretion in exceptional circumstances with regard to the above.
Anyone under the age of 18 must be accompanied by a parent or guardian. The parent or guardian must fill out and sign the medical questionnaire on behalf of the minor and be present at all times during the treatment.
Certain treatments may not be suitable for certain age groups and carry their own age limit. If this applies to you, we will offer an alternative treatment where possible.